Privacy Policy

Last Updated: [Insert Date]

At DM Elite Coaching, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website (www.dmelitecoaching.co.uk) and services.

1. Information We Collect

1.1 Personal Information:

We may collect the following personal information when you interact with our website or services:

• Name

• Contact details (email address, phone number)

• Payment details (processed securely through third-party providers)

• Player details (e.g., age, medical information relevant to participation in our classes or camps)

1.2 Non-Personal Information:

We may collect non-identifiable information, such as:

• Browser type and version

• IP address

• Pages visited and time spent on our website

2. How We Use Your Information

2.1 To Provide Our Services:

We use your information to process bookings, respond to enquiries, and deliver our classes and camps effectively.

2.2 Communication:

We may contact you regarding your bookings, updates to our services, or promotional offers if you have opted into marketing communications.

2.3 Website Improvement:

Non-personal data helps us analyse website performance and user behaviour to enhance the user experience.

2.4 Compliance:

We may use your information to comply with legal obligations or resolve disputes.

3. How We Protect Your Information

3.1 Data Security:

We implement robust security measures to protect your personal data against unauthorised access, alteration, or disclosure. This includes SSL encryption and secure servers.

3.2 Payment Processing:

All payments are processed through trusted third-party providers. We do not store your payment details on our servers.

4. Sharing Your Information

4.1 Third-Party Services:

We may share your data with trusted third-party providers, such as payment processors and email marketing platforms, to deliver our services.

4.2 Legal Obligations:

We may disclose your personal information if required to do so by law or if necessary to protect our rights.

4.3 No Unauthorised Sharing:

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

5. Cookies

5.1 What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience.

5.2 How We Use Cookies:

• To remember your preferences and optimise the website.

• To collect analytics data for improving user experience.

5.3 Managing Cookies:

You can disable cookies through your browser settings; however, this may impact certain features of our website.

6. Your Rights

6.1 Access and Correction:

You have the right to access the personal data we hold about you and request corrections if any information is inaccurate.

6.2 Data Deletion:

You can request the deletion of your personal data, subject to any legal obligations requiring us to retain it.

6.3 Marketing Preferences:

You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

DM Elite Coaching

Email: [Insert Contact Email]

Phone: [Insert Contact Phone Number]